Council or Housing Association Tenant?

You may qualify for £1000’s in compensation if your landlord has been ignoring your social housing issues.

10%

What type of Property do you live in?

Have you reported the issue to your Council or Housing Association

Have the issues been resolved within 6 months of the complaints?

Which best describes the issues at the property?

Are you currently living in temporary accommodation?

Are you over 18 years of age and have lived in the property for 9 months?

Enter your postcode

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Your details

Submitting a Claim

Complete our
Short Form

To progress with your inquiry we need information about your situation

Speak to the
Experts!

Click Claims specialises in housing disrepair claims and will guide you through the process over the telephone.

Work with a
Solicitor

Our partner solicitors will review your case and take you through the next steps of making a claim.

  • Over £55m paid out within the last 5 years
  • Expert legal advice you can trust
  • Repairs completed and compensation received
  • Protected from eviction when exercising tenant rights

About Us

Click Claims is a claims management company regulated by the Financial Conduct Authority. We may receive a recommendation fee from solicitors to whom we introduce to you. However, this payment does not impact the service you receive. You are not required to use a claims management company.

You can directly contact the relevant organization. If you are dissatisfied, you may utilize the Housing Ombudsman Service. Note that Click Claims is not associated with the Housing Ombudsman Service.

These claims can only be pursued through litigation, meaning your claim will go to court. A success fee will be charged from the compensation you receive. Refer to our 'No Win No Fee' section for detailed information.

What Can I Claim For?

If you have been complaining about the following housing disrepair issues to your landlord you may be eligible to make a claim. Housing Disrepair covers a wide range of issues, with the most common listed below:

  • Vermin infestations
  • Faulty heating systems
  • Structural damage
  • Leaking roof
  • Mould growth
  • Active leaks
  • Unsafe flooring
  • Plumbing issues
  • Damp
  • And more

Case study

Mrs. Allan lived in a second-floor London council flat with her young children, enduring severe disrepair that made the property unliveable and unsafe. The flat suffered from extensive mould and dampness, as well as significant plumbing and drainage issues.

Despite making multiple complaints to the local authority over five years, Mrs. Allan received no assistance. After seeking help from Click Claims, the council finally agreed to make the necessary repairs and offered £3,000 in compensation. When the council failed to fulfil this agreement, Mrs. Allan won an additional £1,000 in compensation for the breach.

No Win, No Fee

*The below No Win No Fee information is only relevant to those consumers who sign into and agree to process a claim with:

What is a no win no fee claim with a Solicitor?

It is an understanding agreement between a solicitor and client which shows that the client will only pay when there is a Winning situation and their claim is a success. Here the risk factor falls more on the solicitor than the client who feels secure and safe in any case. This feature compensates the risk ratio in the event of a claim and client can seek all sorts of help and discuss their happenings freely with the solicitor.

In UK an agreement, CFA is signed that assures advocacy and proof of litigation. The CFA agreement will outline the charges the solicitor could make, these amounts are based upon the outcome and result of the case.

Advantages of No Win No Fee Claims

Claimants can get a significant advantage by filing a claim without the fear of expense or any losses.

It is a way to help claimants who may not have the funds needed to pay for litigation.

The Solicitor holds all the risk.

When a Solicitor agrees to support a Claimant on a ‘’No Win No Fee’’ basis, this assures a solid outcome and thereby it becomes less distressing for the Claimant.

Termination Fees

If you cancel your claim after 14 days the solicitor reserves the right to charge you a termination fee, please see the solicitor's terms & conditions for more information.

How a solicitor gets paid if a ‘no win no fee’ case is successful

If your solicitor is successful in winning the claim process, you are entitled to receive 100% of the awarded compensation, Now, out of that compensation amount received you can pay your solicitor fees and cost as agreed upon which usually is capped at 36%. So it’s in the best interest of the solicitor to fight for the highest amount possible. At Click Claims our panel solicitors will only take a case on if it has more than 50% chance of winning.

It is important that all essential points of agreements are written down as proof in writing before the trail and the objective is clear at both ends without the risk of losing.

Click Claims always assign a solicitor you can trust for the complete process and they can guide you the best with your claim. At Click Claims, our solicitors work on ‘no win, no fee’ basis. In UK we have the best expert solicitors aligned with us that helps the claimant make their free will choice.